ComplaintsforStar Smile
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Complaint Details
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Initial Complaint
10/18/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On October 17th i made an appointment to get my teeth cleaned. I am on disability my **** health covers bare minimum procedures. They charge you of course if the insurance doesnt cover it. I had my cleaning and went to check out and ****** totally blindsided me ant told me i owed the $183 for a procedure that needed to be done but my insurance doesnt cover it..I said why when i make an appointment to get my teeth cleaned would you think i need this procedure and cant afford it but you do it anyway and i said why didn't you tell me this. ****** said i didn't get a chance to tell you omg. So im stareing at a $183 bill saying i cant afford this just excuses from ****** saying you can pay wirh a credit card or when you can come back with money. Now im really scared because i can barely afford food with this economy now i go into my wallet and gave them every cent i have $125. And i had to borrow the rest to send them. They are nice but taking a payment from someone who didnt ask for this procedure and be forced to pay because it was not coverd by my insurance is crazy and im very very mad. They need to get together and get this rite. Now im broke with 2 weeks left in the month. Thanks ****** for totally s******* me
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.