ComplaintsforNortheast Dermatology Associates, PLLC
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Complaint Details
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Initial Complaint
11/21/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
Had appointment with Northern Dermatology, they requested payment at the time of the visit. I never mentioned a follow up ****. To I received an astronomical bill, which *** tried to settle and called multiple times, but cannot get through to anyone. I am contesting the bill. I think the business practices unethical.Never would have gone there had I known how they charge, very scamish.Customer response
12/04/2023
I have not heard from the business in response to my complaint.Initial Complaint
03/23/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I went to the ***************** for a Splinter Hemorrhage and was seen by Physicians Assistant ***************************** - She looked at my thumb and instantly said "you had a spliter, it must have fallen out". She was very rude and would nit listen to what I had to say. I called to complain and was told her work is reviewed by an MD - That is even more disturbing that an MD would rubber stamp such an obvious internal infection in my thumb. I documented with photos for 30+ days the evolution of the splinter hemmorrhage.When I called to complain, I insisted that they actually have a Doctor review my case - I have had 2 Rhuematologists reveiw my photos and both concure this was indeed a splinter hemorrhage ***************************** from *********** group ( he actually told me this could be the sign of a serious condition and that I should have seen a Dermatologist (which I replied that I did). *********************************** from *************** Rhuematolgy concured that I did indeeed have a splinter hemorrhage based on the photos.I want my medical records corrected by North Shore Dermatology. I am prepared to retain an attorney to have this done. The lack of communication with this group is outrageous. The PA needs retraining, she is dangerous and rude.I will be satisfied with an apology from the Physicians assistant and the Doctor that rubber stamped her incorrect diagnosis. I also want my medical records corrected - any MD Dermatolgist should be able to review and will clearly see I was suffering from a Splinter Hemorrhage. Pics uploaded cover the day before my appointment to about 30 days after. In the lit pic you can actually see the preforation under my nail where the push and blood eminatted from.Customer response
04/06/2023
I have not heard from the business in response to my complaint.
I may need to retain an attorney to have this practice correct my records. They will end up paying for that.
Initial Complaint
01/27/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I had a horrible experience for the following reasons:-inappropriate manner of physician -told me to have my hairdresser check my scalp for skin issues instead of her.-told me to have my gynecologist check my area for skin issues instead of her.-Rushed me and told me she didnt have time for all my issues.-Didn't provide requested script renewals until after calling to follow up.the above is just the tip of the iceberg.I called the business over 7 times to discuss these issues and they refused to call me back. This is unacceptable.Customer response
02/07/2023
I have not heard from the business in response to my complaint.
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Contact Information
Customer Complaints Summary
3 total complaints in the last 3 years.
1 complaints closed in the last 12 months.