ComplaintsforJean Charles Academy
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
07/29/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I paid the full year tuition of $3,400 plus $150 tuition fee for Jean Charles Academy on August 31, 2023 for my son. On December 4 we were notified of immediate school closure with no explanation. We were promised a refund in January 2024. It is now July 2024, I have not been able to get in contact with this business. She is also owner of "Building Audacity" which also has no contact information. I am seeking our return to be able to help place my son in a new school.Customer response
08/09/2024
I have not heard from the business in response to my complaint.Initial Complaint
06/18/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
We paid the full year tuition of $3,400 plus $100 tuition fee for Jean Charles Academy on August 31, 2023 for our daughter.On December 4 we were notified of immediate school closure with no explanation. We were promised a refund in January 2024. It is now June 2024, I have not been able to get in contact with this business. She is also owner of "Building Audacity" which also has no contact information. I am seeking our return to be able to help place my daughter in a new school.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.