ComplaintsforToy Motorsports
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Complaint Details
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Initial Complaint
08/02/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
My wife purchased a Groupon as a gift to have two cars detailed. The promotional value of the Groupon expired in 2020 but the Groupon specifically states that the paid value never expires (its like a gift card which by Massachusetts law cannot expire). I have contacted the business on several occasions since June to schedule a car detailing and have offered to pay the difference between the purchase price of the Groupon ($131.00 x 2) and the current price of their car detailing ($180). I have been given the "run around" for the past three months with various excuses by the business. My next step is to file a complaint with the *************************************** and then to bring suit in small claims court.Customer response
08/14/2024
I have heard from the business lawyer once but the lawyer is now also not responding to my attempts to settle the dispute. It certainly feels like the only way to resolve the issue will be through the court system. The business claims that my recourse is to the seller and the seller claims my recourse is through the provider.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.