6 Customer Reviews
Review from Rachel G
5 stars06/07/2024
My experience with Indique Hair Extensions has gonebeyond my wildest expectations! Their hair is certainly of the highest caliber. As a devoted customer, I've always been amazed by how well their extensions mixwith my natural hair and how durable they are. Indique's extensive selection of colors and styles guarantees that I can always get the ideal look, whether I'm trying for a relaxed everyday appearance or getting ready for a spectacular occasion. Indique stands out not only for its superior products but also for its first-rate customer support.Review from aldijoy j
5 stars06/05/2024
Indique hair is an absolute dream for anyone seeking top-tier hair extensions. Here's why it deserves a glowing 5-star review:Review from beverly g
1 star03/25/2024
On February 25, I purchased the Bounce organic curl closure wig. from Indique However, after running the wig under lukewarm water, I noticed a strong pungent odor. Additionally, I discovered the closure section had matted in certain areas. I thought the hair loss was average. However, this week, I wanted more curls and decided to spray the hair down with water. Subsequently, the hair matted again and formed a bird's nest. The experience has been horrendous, as I needed the wig for my neices's graduation. I am out of 600 dollars and am devastated.Review from Stephanie M
1 star03/11/2023
I wish I could give zero stars. So, when I first got the hair it was not in any silk packaging and looked dry and frizzy bit the rep did not get me another product. I had the product installed and got a call for the week follow up and was asked how the hair was. I replied with "the hair is ok." And was told to come to the store for them to look at it. I work as a traveling lab tech so that is extremely hard. I contacted customer service and received an email and told them about the horrible quality of the hair and they insisted it was on how the product was installed. (What does installing the hair have to do with the quality of the hair?)I let them know that the hair gets matted very easily, is extremely dry, tangles even after detangling. I was told that I needed to go back to the store and have them deal with it. ***** has reached out to me and now I wasted $1200. Do not purchase from them!Review from Hope
1 star10/04/2022
They don't even care about their customer opinion. There wigs are not worth the price there asking for. I paid $550 for a bouncy coil deep curly hair and the lady who sold the hair recommended me to buy a specific product to use for that hair. I bought the products and used it on the hair. it made the hair tangled, twisted and damage. My money was waisted. I received email from them to give my feedback and I told them I was very disappointed. They ignored my email and never come back to offer me any thing. Please do not waist your money.Customer Response
10/04/2022
HairReview from Tawania S.
1 star04/07/2022
There wigs are not worth the price there asking for. There wigs have spars broken hair strands with different lengths everywhere like they made it with left over hair. My wig was replaced because of the issue and the replacement wig had the same problem.I don't know how There getting and A+. I've purchased wigs from different vendors and never had this problem. They only wanted to offer me 25% for a future purchase and I paid $700 for my wig. I very disappointed.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.