Customer ReviewsforPema Tree Services

Bait and switch! Please be careful! Dont be a victim of the smooth bait and switch scam by the company. Details below: The owner seems like a nice guy but I guess he might be using to bait customers?Anyway, during estimation visit the owner agreed verbally to remove all trees (big and small, and two small fallen trees except for 2 cedar trees, old tree clippings) on the south side of my property along with a tree in the front, one on north side for a $$$$ amount. At first he did not send any written contract and insurance until two days before the job and that too only after my repeated asking. The written contract was a bare-bones contract. Had just few lines mentioning only the big trees. When I asked, via text, if he is also going to remove the small trees and the two fallen trees on the ground. he responded in one word Right. But couple of days after the job when I was inspecting the area for fence installation, I noticed that - The two small fallen trees were still there, - The stumps, that he said would be cut 2-3 inches above the ground, were cut at least **** inches above the ground - The ***** grinding that they did for two trees went hardly 6-7 inches below ground as compared to ***** inches below that he mentioned during estimation visit, - didnt remove ***** grind chips and were mixed with dirt leaving a ***** inches high mound in that spot. When asked he said that it will settle down. But it did not settle down and I had to spend over hundred dollars on labor to remove the mound after a week. When notified via text, I did not get any response for several days (at least until few days after the check was cleared). Upon my repeated text messages, I got one liner response that the fallen trees were not on the contract. But he stopped responding when I pointed him to his text confirmation about the work that were not mentioned on the contract. Me being a trusting guy still hoping he does the right thing and completes work.