Customer Reviewsfor24 Restore NE LLC

24 Restore came into my life immediately after a fire destroyed my home in 2017. They made my life so much worse and it is my deepest regret that I worked with them when the insurance company paired me with them for remediation and rebuild. I would rather my house burn down again than EVER deal with them. They took two years to rebuild my 1200sq ft home, and meanwhile I was homeless (after my insurance housing ran out after 6 months). They communicated poorly, used my funds for other purposes (the contractor was fired soon after), didn't finish the job, and then sued me when I refused to give them their last payment ($40k). I counter-sued, but they told me "You are a single woman and we are a big company with lawyers on retainer. We can play this game with you as long as you want and we will still win." I eventually had to settle to move on with my life. I have since paid other contractors to fix some of the work they did and I am forever traumatized by my experience with 24 Restore. I am even still finding pieces of glass in my backyard from their fire mitigation in 2017. STAY AWAY. I dream of the company stepping up and owning their mistakes and offering me reparations, but I won't clutch onto that dream too hard because I have witnessed zero integrity from them. Vultures, preying on people going through hard times.

I wish I could give negative stars. This company made my life a nightmare for a solid year, and my home is still not complete. After flood damage, they came in and promised ** everything. They delivered subpar work. They did more damage to my home than the flood. They never pulled permits on any of the work being done or had actual professionals, minus an electrician, doing the work.- They had a crew showing up that barely knew how to work.- They treated my belongings with disrespect and caused damage to many items.- There was no communication - I have gone into severe debt because of this company.I do not recommend.

Terribly rude *****************************. Total lack of communication and poor workmanship by the people they sent to our home. **************** better find a better source for their claims or they'll be losing a long standing customer. Small job has taken over 2 months and is still not fixed to our expectations.

Absolute lack of communication and project management skills. Would not recommend