ComplaintsforKeating-Wilbert Vault, Inc
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Complaint Details
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Initial Complaint
09/18/2023
- Complaint Type:
- Billing Issues
- Status:
- Resolved
there was a fraudulent charge to my credit card in the amount of $2016.62 on September 13, 2023 utilizing *****. I did not authorize or make this transaction. I have attempted to call & email the company and I have disputed this charge with my credit card company (bank).Business response
10/16/2023
In response to this complaint, it was confirmed that this was a scam and the business did not charge the customerCustomer response
10/16/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. The bank is going to continue there investigation to find out what happened.
Sincerely,
***************************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.