ComplaintsforTrustmark
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Complaint Details
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Initial Complaint
04/26/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
My father had a life insurance policy with trustmark from 2000 until he died in 2022. They lost the beneficiary information... stalled, and when almost two weeks later finally sent a check it was in my father's name at his old address. All those years of paying and now I have to deal with grief and getting what my father paid for me to have all those years.Business response
05/31/2022
Business Response /* (1000, 12, 2022/05/27) */ Hi, Wanted to let you know that a colleague spoke to the beneficiary this morning and confirmed that the check was cashed. Please let us know if you need anything else. Thank you, Bob Consumer Response /* (2000, 14, 2022/05/28) */ (The consumer indicated he/she ACCEPTED the response from the business.)
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.