16 Customer Reviews
Review from Laura H
1 star08/19/2024
Avoid this company at all costs. BBB should be ashamed for showing an A+ rating for this company. I was promised/told: - 10-15 Quality Leads Per Month - 65% Seller Leads - Previous brokers in my area had been partners with them for 39 months - Average deal value generated was $900,000 - Well-worked leads would generate a deal per month. - I would be the only agent for my area. - Leads would be 100% mine. Reality: - I received four leads before I cancelled and demanded a refund. - 0% Seller Leads. - Average deal amount was $100,000 (in a market where that doesn't even buy vacant land) - Not a single lead responded to my calls, emails, or texts over weeks. - They have 5 (or more?) websites and you might be the lead for ONE website, but certainly not the only agent for the area. - Leads are only yours for the first 24 hours (if you read the fine print). I called other agents on the other sites to find out if my experience was unique and found that it is not. Other agents in my area reported the exact same circumstances. Zero leads. Unqualified leads. No leads responding to communication from agents.Review from MIKE D.
1 star08/13/2024
US HUD COOPERATIVE- STAY AWAY !!! FALSE & DECEPTIVE PRACTICES IN MY OPINION BASED ON MY PERSONAL EXPERIENCE , I WOULD STAY AWAY FROM THIS ORGANIZATION. THEY DID NOT PROVIDE WHAT THEY PROMISED. A MANAGER TRIED TO GET ME TO STAY BY OFFERED ME MORE INCENTIVES, AND THAT HE WOULD PERSONALLY OVERSEE THE ACCOUNT. HE DID NOT FOLLOW THRU WITH HIS AGREEMENT REGARDING OUR RESOLVE !!Review from Janet K
1 star12/30/2023
Total scam Sales rep lied about median price of home listing search Horrible leads- unqualified Waste of $ and timeReview from Meredith K
1 star10/17/2023
This is the biggest scam! Don't waste your time. They talk an amazing game, take your money and then nothing! The leads that I have received have been worthless and fake accounts. Don't waste your time, energy or money, because there are no refunds, even when you complain after a couple of days.Review from Wendy B
5 stars08/08/2023
I am looking forward to seeing what leads I will recieve from USHUD. I am hoping it will be worth the price. The onboard coordinator, Jennifer was very nice, as was Dominic, the initial person I spoke with. Let's hope I see some leads come in soon!Review from Andrea F
1 star07/23/2023
I will keep this short. If I could give this company less than one star I would. Terrible leads for agents, and awful company. Yes, Justin is rude. This leads were awful. ALL OF THEM. AGENTS do not sign up with themReview from Lisa R
5 stars06/26/2023
I really appreciate the commitment you have to your members. I've been with USHUD Cooperative for about 2 months now. In the first month I received 6 leads, of which I connected with 3 of them on the phone. I have a closing with one of those leads this week! I am so impressed with the quality of the leads and the information provided with each one. After the first 6 leads came in, there was about a 30 day lull when I received no leads. I called member services and told them about the situation. Justin returned my call that day with a plan to update the system. Since then, the leads have been coming in consistently. Justin and his team are great to work with and are very responsive. They listen and come up with a plan quickly. It feels good to know that I'm working with a team that cares.Review from Lisa B
1 star04/28/2023
If i could leave a negative number for my review I would. Was told on the phone i could do a trial for 239.00 for 60 days , looking over my credit card charges I see a 897.00 charge, not only today, but back in January also. Leads were HORRIBLE. I contacted my initial contact person just a couple weeks after starting this, she referred me to another person and my understanding was my charges would be reversed. DID NOT HAPPEN! Still being billed, contact person Justin is rude and completely not helpful. DECEPTIVE and MISLEADING company.Review from RACHEL S
1 star03/23/2023
Don't waste your money. They promise but can't deliver. I wasted over $2000 and received garbage, nothingReview from Frank Q
1 star02/16/2023
Deceptive marketing practices. When they call they lead you to believe that they are affiliated with U.S. Department of Housing and Urban Development but in realty they are 3rd party marketing company that was lucky enough to score a domain name similar to a legitimate government organization. The real HUD is HUD.gov and this company is HUD.com. I believe their leads come from unsuspecting prospects that think that they are contacting the real HUD. I cannot attest to the quality of lead generation but I am against capitalizing off prospects not knowing the difference between of a .gov and .com.
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