ComplaintsforLoch Raven Remodeling and Home Improvement, Inc.
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Complaint Details
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Initial Complaint
10/24/2022
- Complaint Type:
- Product Issues
- Status:
- Answered
On April 12,2022 I signed a contract to have the roof on the back of my house replaced and a cricket installed on the neighbors house and my roof to help with the water leaking between the two houses and some new gutters and down spouts. My neighbor said no to the cricket so I told Loch Raven to just do the roof and a new gutter which is all I wanted. Loch Raven said they could not guarantee the work and would not do the roof and they kept my deposit of $1480.00.Business response
12/21/2022
Business Response /* (1000, 6, 2022/11/02) */ Fwd: Complaint # ********* Sidney ****** External Inbox **********@bbb-email.org to me You have received an email from ***********************@gmail.com that is larger than 10 MB in size Please visit this link to view this email. This link will expire in seven days. ***BBB unable to open link**** Consumer Response /* (3000, 8, 2022/11/02) */ LC 11/2/2022- BBB was unable to open the link provided in the email sent Fwd: Complaint # ********* Sidney ****** External Inbox **********@bbb-email.org Wed, Oct 26, 12:21 PM (7 days ago) to me You have received an email from ***********************@gmail.com that is larger than 10 MB in size Please visit this link to view this email. This link will expire in seven days. Business Response /* (4000, 13, 2022/12/05) */ LC 12/05/2022- I spoke with the business owner, who advised that they will not be responding to this complaint any further. It was advised by the business, that MHIC found no fault with them when they investigated and they will adhere to that investigation and decision.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.