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Find a Location

SunTrust Bank has 1700 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Truist Bank

      214 N Tryon St Charlotte, NC 28202-1078

      BBB Accredited Business
    • Truist Bank

      140 Carbon St Weatherly, PA 18255-1435

    • Truist Financial Corporation

      200 W Forsyth St Jacksonville, FL 32231

    • Truist Bank

      611 Schuylkill Mall Frackville, PA 17931-2520

    • Truist Bank

      43975 Pipeline Plz Ashburn, VA 20147-5879

    Business ProfileforSunTrust Bank

    Bank
    Looking for more information? Access the headquarters listing for Truist Bank
    Read more
    The Complaints and Customer Reviews shown on this profile include all complaints and reviews submitted about either the business headquarters or any of its corporate-owned locations, including this one. Use the "Find Locations" link to see all corporate-owned locations.

    At-a-glance

    Customer Reviews

    1.09/5stars

    All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location.

    Average of 2,169 Customer Reviews

    Customer Complaints

    3,288 complaints closed in last 3 years

    10 complaints closed in last 12 months

    All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location.

    This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations.

    View HQ Business Profile

    Products & Services

    This company offers banking services which include insurance, brokerage, investment management, equipment leasing, deposit, credit, and capital management.

    Business Details

    Location of This Business
    1209 N Charles St, Baltimore, MD 21201
    Headquarters
    214 N Tryon St, Charlotte, NC 28202-1078
    BBB File Opened:
    7/6/1994
    Years in Business:
    152
    Business Started:
    1/1/1872
    Business Incorporated:
    9/24/1968
    Licensing Information:
    • On February 23, 2021, BB&T Equipment Finance LLC entered into a Consent Order with the California Commissioner of Financial Protection and Innovation to desist and refrain from lending in California until or unless properly licensed under the CFL and to pay an administrative penalty of $75,000.00 for engaging in the business of a finance lender in California without first obtaining a finance lender license.

      For more details, go to:
      https://dfpi.ca.gov/enf-b/bbt-equipment-finance-llc/
    Type of Entity:
    Corporation
    Number of Employees:
    50
    Contact Information

    Principal

    • Mr. James M. Wells III, CEO

    Customer Contact

    • Mr. William Hagen, Vice President
    • Mr. James M. Wells III, CEO
    Additional Contact Information

    Fax Numbers

    • (410) 986-1682
      Primary Fax

    Website Addresses

    Industry Tip

    BBB Tip: How to choose a new bank or credit union

    Local BBB

    BBB of Greater Maryland

    BBB Reports On

    BBB reports on known marketplace practices.

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