ComplaintsforCarlitos Tree Service
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Complaint Details
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Initial Complaint
04/12/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I contracted with the business to remove tree limbs and brush from my property on June 11, 2022. They arrived and performed that service. We discussed mulching as well at the end of their visit. The owner, Carlos told me that he could much up what he cut from my property and spread it for $200, which I paid him for at that time. We communicated through text message since that time, back and forth about the mulch until August 22, 2022 when he informed me that he wouldn't be mulching and would return my $200. I have been texting since then in regards to the return of the $200. As of Friday, March 31, 2023 he informed me he would be bringing the $200 to my house. It is now April 11, 2023 and I have not heard from him regarding the $200. I simply want my $200 returned without further delay.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.