Complaintsfor24-7 Tobacco Convenience
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Complaint Details
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Initial Complaint
08/01/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On the morning of June 16th, I purchased a vapor pen on my way to work from 24/7 Tobacco Convenience store located at ****************; the purchase was $10. Yesterday, I was reviewing my bank statement and noticed a double charge, $10 two times, which I attached. I contacted my bank and was informed that one purchase was on Friday, June 16th, and another on Saturday, June 17th. I have only visited that store once. I went back to dispute the double charge and a worker told me it was last week and he can't go back that far to view records, which I know is untrue. I contacted my bank and filed a police report with CPL ******* badge #*****. The report no. is ****************. A customer overhearing my dispute said, "They did that to me too...make sure you get a receipt when you come here." That was my first and last time there.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.