ComplaintsforA And M Services LLC
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Complaint Details
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Initial Complaint
11/02/2022
- Complaint Type:
- Product Issues
- Status:
- Resolved
On October 31, 2022 I purchased an Insignia top load washer. On October 31, it was delivered, but was defective because the machine would not turn on. When I informed the technician of it, he told me that it's nothing that he can do, and for me to call the company. When I call the company, you are never allowed to talk to someone. I go to the store on November 1 to let them know of the issue. Everyone who works there refuses to speak to me because they don't know any English except for one person. The lady and I agreed that a technician would come to my home the morning of November 2. No one came, and when I went back to the store to speak to someone again, not one person acknowledges my presence. This company is a complete scam and have stolen my money. All I want is a complete refund.Business response
11/09/2022
Consumer Response /* (2000, 7, 2022/11/04) */ The business has winced reached out to me, and the situation has been resolved.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.