ComplaintsforAutozone
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Complaint Details
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Initial Complaint
12/08/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
On 12/2/23, I attempted to return a defective auto starter. The store manager put in 6 requests for the return all of which were denied. When I contacted Autozone’s return vendor, their return agency’ Retail Activity Report appears to suggest that I made multiple returns totaling over $600 when in fact it was the same starter being denied repeatedly every time the store manager tried to enter it. These facts are evidenced in the supporting uploaded documents. Name: *** ****** Transaction ID: 79*********azo This situation in my opinion is very unfair that the Autozone's return policy is denying me redress.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.