ComplaintsforFreddy's Hair Braiding and Barber
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Complaint Details
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Initial Complaint
07/09/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Good Morning how are you I called your shop on July 1,2023 to get my hair done and you stated that someone had just got out your chair and you were free so I came to your shop to get my hair done. I’m not sure if you were tired from just doing someone else or if you just didn’t want to do my hair but when I woke up I noticed that some of my braids were in the bed with me, so I HAD TO REDO them then when I went to put my hair in a ponytail MORE braids came out. Today is July 9th and my hair looks like it’s been done for months already! This is totally unacceptable! I need to know how do we go about fixing this problem because this is horrible
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.