ComplaintsforLacrosse Homes LLC
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Complaint Details
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Initial Complaint
11/24/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Lacrosse Homes has failed to complete our year punch list. They have become completely unresponsive, no longer responding to emails. Recently, I sent a certified letter asking them to please finish the three items left on our year punch list (we've now lived in our home for 2.5 years!). They received the letter last Monday and we have still not been contacted by them. The way that they treat their customers is absolutely disgusting and I don't know how they sleep at night. I have emailed the owner himself and spoke with him about the items, he emailed back and forth promising to get the work done. Now he is unresponsive to all emails.Business response
02/01/2022
Business Response /* (1000, 7, 2021/12/06) */ ***Document Attached*** See attached response to Claim# *******7
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.