ComplaintsforCopp Motors, Inc.

• Initial Complaint

  08/12/2024

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  On 8/6/24 my car was told from the ********** area on 95 interstate. My car was damaged leaving a gas five to six inches long and damaging bending my front driver wheel so now my wheel is I can't get it pushed back the wintering cover for the wheel cover. I have to take it to the shop where I purchased the car at. Which is at ******************* in ************* and I spoke to him and showed him the damage. When I spoke to Mr **** on the day of me retrieving my car which is 8 /7 2024, they charged me $250 I gave him the money and I went to my car and I said what is this and he said oh my son said it was like that when he got to it I said there's no way possible he said you must have hit something. I said no there's no way that I could hit anything and I was just on the expressway and I had not hit anything before then and I asked him to look at this and you're going to tell me I was going 60 miles 70 miles per hour and I hit something to bend my will with that velocity and I did not wreck I'm in a small ***** fit. That man looks at me so I guess so. I am not happy I would like to please get my car fixed. No I do not want him to fix it I want who I bought that car from to fix it I want him to pay them to fix it I don't ever have to even touch any money I want him to pay them or contact ***** and let him know when he would be able to fix that vehicle. Address for cop motors is ***************************************************************************** phone number ************. And once again I bought my vehicle at ******************* sales which I am still paying on. Please can someone help me.

  Business response

  08/21/2024

  Hello,
  Please see our attached response to Complaint #******** filed on 8/12/24 by ****** ******.
  
  Thank you.
  Copp Motors, Inc.

  Customer response

  08/26/2024

  Better Business Bureau:I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ********. Please add your rejection comments below; if you do not provide any details, your complaint will be closed as Answered. 

  [You must provide details of why you are not satisfied with this resolution.  If you do not enter a reason for your rejection, your complaint will be closed as Answered.] There is nothing in that parking lot I went back up there and took pictures that could have made that **** on my car. That second picture they also sent you I don't even have a **** on the side of my car at the upper part where you see it looks like there didn't scratches I sent you the original pictures to the better Business bureau from when I picked my car up my car was not dirty like that. There was another car there that looked at just like mine that they were planning on taking that they pull in the scam with the cop who pulled me over and don't worry about that cuz that's none of their business the problem is that they tore my car up.
  
  Businesses and Customers should be civil, courteous and polite in their responses to complaints. It is important to remain professional and productive when participating in the BBB complaint process.
  
  FAQ
  
  Regards,

  Dertha

   

   

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