3 Customer Reviews
Review from Dez B
5 stars06/18/2022
Took my benz in for repairs and ***** always delivers great work and service on my car.Been going to him a few years now and wouldnt nor will not go anywhere else for repairsGreat reasonable service at ***** woodies auto in Bel AireReview from Lynn B
1 star01/19/2022
They ruined my oil pan and filter,I called them and they did nothing, will never use them againReview from Scott B
1 star12/09/2021
CRIMINAL! I brought my truck in for an oil change and inspection for a handful of things. Only 1 of the things being important. I was told it was $110 for an inspection + oil change. $560 later and wouldn't release my truck without full payment. THEY DIDN'T EVEN FIX ANYTHING FOR THIS PRICE. On the invoice I was actually charged $20 for them to "diagnose" "replace rear brake light, they didn't replace it for $20, no, just told me it needed to be replaced. Most absurd thing I have ever heard of. I will be telling all my friends and family to STAY AWAY from this place.
Bel Air Auto Service Response
12/11/2021
And the other side of the story is we did 8 separate analysis and didn't charge nearly enough for the time put in. I remember making it clear there was separate charges for each but regardless got left with a massive list of things to look into on a neglected truck. I am sorry that was misunderstood but we definitely have to get paid for the time. 1/2 a day into testing and diagnosing different issues on the truck and another 1/2 a day into quoting just to hear there was never any intention of fixing any of it with us. And of course I we would not feel good about Scott "making payments" on the bill - this review is proof to me that we would have been stiffed.
At the end of the day sometimes we just aren't the shop for everyone and this is one of those cases. We believe you get what you pay for and we are not a shop that diagnoses for free as a "free" analysis has no value.
Customer Response
12/13/2021
No, this is just a bold face lie. I was told it would be $110 for the inspection. Not each item. Why would I pay $110 each issue when some of the issues I would not have even paid $110 to have them fixed? Never any intention of fixing any with us? Now you are telling me what I planned to do with my own truck? Make payments? I paid you in full. This comment is proof to me that you are in fact a terrible business and even worse person with ZERO integrity. At the end of the day you should not be the shop for ANYONE and I will make sure everyone I talk to knows this. You definitely didn't diagnose for "free" I was charged $20 for you to tell me my brake light needs to be replace. What a joke, any other place would just replace the light and fix it for less than $10. Terrible shop, terrible person...I usually don't wish failure upon businesses or people but you will deserve every bit of karma that is coming your way on this.
Customer Review Rating
Average of 3 Customer Reviews
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