ComplaintsforThe Good Feet Store
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Complaint Details
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Initial Complaint
04/24/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Resolved
The Good Feet Store is the biggest scam I have ever had the displeasure of dealing with, they sell overpriced pre-made arches that have no real orthotic relief, I told the scamperson that I was not interested in a pair of supports for my slippers, however after the shell game, switching uncomfortable arch supports 4 seperate times i was sold that exact pair which I didnt realize until I got home. I have a large ************ following and guess who will be the star of my next Tik-Tok video? You guessed it THE GOOD FEET STORE!!!!Initial Complaint
02/02/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
High pressure , scam sale, with no refund policy paid$1300 of our senior citizen funds. Went on here to warn peopleBusiness response
01/13/2023
Upon researching Mr ***** ****************** purchase, we see that their purchase was made back on Dec 4th, 2021, at the ***** ** Good Feet Store. From the date of their purchase until this complaint, this is the first we have heard of their dissatisfaction.
Good Feet's standard policy is 90 day resize/exchange, no refunds however exceptional customer service is paramount to our company,please be assured that Good Feet takes their complaint seriously. Although their purchase was made 13 months ago, the ***** Good Feet Store would like to invite them back in for a resize/exchange. Many times, if our customers are experiencing more negative results, than positive, a slight adjustment in size, strength or style can make a huge difference in comfort and results.
Thank you.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.