ComplaintsforLiquid Construction
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Complaint Details
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Initial Complaint
06/08/2023
- Complaint Type:
- Order Issues
- Status:
- Unanswered
Paid $6500 down payment four roof damage caused by a tornado back in August of 2022. They have given me the run around since then. Collaborating with other people in the same situation to work on a class action lawsuit.Initial Complaint
06/05/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I signed a contract and put down a down payment to liquid construction for a deck railing project on 9/14/2022. The check for *******. I was told to expect a start date of 6-8 weeks, but that pushed it out until November so I thought we could be pushed out until the spring as it was an outdoor project. This spring we received an email from the president ************************* that due to "frost laws" that they had to put projects on hold but would contact parties in the order of when the jobs were booked. We were just notified from **** that he is stepping down and we should contact ***********************. He prompty sent an email stating that he has no responsibility and did not provide any additional people to contact or any additional contact information. I sent an email to *********************** who provided me the quote last fall who states that I should contact ***********************. I am at a loss of what to do and looking at the number of replies that has gone on it looks like alot of people are in the same boat. I assume that the responsible parties are long gone with the money.Initial Complaint
09/23/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Per the email exchange below, company has promised to issue a refund (on their time frame, not ours.) Second payment was to be received today. Nothing has arrived and are owed $13,900.Has the wire been sent?Inbox Mark *** 14, 2022, 9:17 AM (9 days ago)Thanks Sent from my iPhone ************************* *** 14, 2022, 9:25 AM (9 days ago)on phone with 4front as i type this ************************* President * *** Liquid ******************************** Office - ************** Cell - ************** Direct Email: **** ************************* *** 14, 2022, 9:35 AM (9 days ago)support has received the $12,500 wire transfer from my 4front account ending ****** to your ***************** account. soon as support clears it they will email me a co Mark *** 14, 2022, 6:34 PM (9 days ago)************ sent you a separate email asking when the second wire would be sent. Can you confirm that it will be done tomorrow- the agreed upon time frame we estab ************************* *** 14, 2022, 9:46 PM (9 days ago)The paperwork was esigned this morning should have started the process as a domestic wire. ************************* Co-Owner General Manager Liquid ******************************** Mark *** 14, 2022, 10:53 PM (9 days ago)For the remaining amount? We received the first wire, but you had committed to 9/15 for all funds returned to us.************************* *** 15, 2022, 6:52 AM (8 days ago)to me That's correct. I did commit to that date prior to all the check bs. Obviously that effected my timeline. Not today. But next thursday i will process the next wire so that your paid in full by that friday morning. I chose wire because its the safest and truest form to show my concern. **** <*******************>*** 22, 2022, 9:47 AM (1 day ago)to ***********, please let me know once it's initiated. We've let our bank know.Initial Complaint
01/27/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
-Signed a contract for railing repair/replacement with Liquid Construction on or about June 23,2021.- After a couple of months I called the company to find out why nothing had been done. I was told they misplaced the paperwork and the materials would get ordered and the repairs made.- In November, I had still not heard from the company so I called again and spoke with **** (owner of the company). He had me take more pictures, although the person who came out in June had already done that.- A few days later, **** contacted me and told me it was too late in the year and he gave me his word his company would complete the job in the spring of 2022.- On Wednesday, January 26, 2022, I received a phone call from Liquid Construction stating they were no longer going to do business with anyone more than 50 miles from *******. This was never mentioned in the contract back in June. Mind you, they had one of their associates drive to my house and complete the estimate and written contract.- I believe the contract should be honored because it was prepared and signed prior to this recent change.
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Customer Complaints Summary
4 total complaints in the last 3 years.
0 complaints closed in the last 12 months.