ComplaintsforSubway
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Complaint Details
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Initial Complaint
01/09/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
I placed a mobile pick up order with this subway on November 28th 2022 for pick up at 8:10pm (store hours according to the app and ****** are open till 9pm) I arrived around 8:05pm to a closed subway. After multiple attempts to contact subways customer service via email (they do not have a phone service to contact), messaging subway on ******** to be told they're a different department and calls to the restaurant (they do not answer the phone ************) I ran out of options to get my money back ($24.88) so filing a complaint here is my last choice. I should have probably looked at the ****** reviews that others have left before ordering at this subway since it seems like a fairly common issue.
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BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
Subway - Shell Gas Station/C-Store
2870 S Otsego Ave
Gaylord, MI 49735-8435
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.