ComplaintsforWarehouse One Antiques
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Complaint Details
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Initial Complaint
03/14/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
transaction date: Feb 22 2022 I purchased a sweater for $16 using my credit card. The receipt showed a charge of $17.63. Appropriate tax of .96 was added to purchase price, not separated out as tax for total of $16.96. The additional .67 was a credit card transaction fee. There was no signage or verbal information given to me that they charged a credit card transaction fee. When I pointed this out to the clerk, she directed me to a sign, under the counter glass, about 2' away, with a stack of flyers on it. No other signage anywhere. I requested that this charge be voided, which was done. The owner was not available and apparently is rarely available per the clerk My complaint is this: It seems fraudulent to charge a fee without posting it very visibly and then sneaking it into the charge. I have a negative feeling about this place and feel that probably many have been duped.Please advise Thank you *******************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.