Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

DK Security has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • DK Security

      5160 Falcon View Ave SE Grand Rapids, MI 49512-5450

      BBB Accredited Business
    • DK Security

      550 Stephenson Hwy Troy, MI 48083

    • DK Security

      3330 Claystone St SE Grand Rapids, MI 49546-7738

      BBB Accredited Business
    • DK Security

      700 N Washington Ave STE 20 Lansing, MI 48906-5185

      BBB Accredited Business

    Customer ReviewsforDK Security

    Security Guards
    HeadquartersMulti Location Business
    View Business profile
    View Business profileBBB accredited business

    Star rating
    10 word minimum.

    You can use up to 2000 characters

    Before you can leave a review on bbb.org,

    you’ll need to add a phone number to your account. Your phone number may be used to verify your identity.

    Provide Your Information to Leave a Review

    Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

    All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

    This is automatically determined using your first name and first initial of your last name.
    How would you like to confirm your review?
    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

    Verify your phone number

    Enter the 6 digit code sent to the phone number ending in undefined

    If you have not received a code within 2 minutes, you can re-send it.

    2 Customer Reviews

    Sort By
    • Date
    • Highest Rating
    • Lowest Rating
    • Review from Renee M

      1 star

      06/14/2024

      DK Security is the worse company I've ever worked for. If you are not yt trust me this company is not for you. Majority of upper management are racist and doesn't care about the well being of any minority employees. I attended duty directing traffic for a concert in ************, ********. I arrived 2 hours early. There was one yt woman on-site. She told me traffic for the concert was to be directed into the main parking lot. The pickle ball players could park in their designated area then she immediately left. I stood in the area she stood at to be sure to cover her area. As each employee came in 1 hour late, I directed them to designated areas to be sure parking arrangements were followed. During my shift, a yt man in a tool truck drove up; I directed him to where deliveries were made. When the yt man proceeded to leave he drove in front of me and ask about the concert. I gave him what little information I knew. He then called me a mushroom, I asked what a mushroom was. He then said someone I can lock in my basement and beat to a pulp. I was horrified, he then stared at me as if he was threatening me. My immediate reaction was to get off the edge of the street. I was a unarmed officer. I got my cell phone and tried to contact HR to inform them of what happen. Just as I was calling 3 of the supervisors finally showed up in a DK security **, 5 hours late. I immediately went to the ** to let them know what happen and I didn't feel comfortable with being at that post. I asked to be sent to the open area so I can feel more comfortable. I told them what happened *****, his lover, and ***** laughed in my face. ***** said No then told me to get thicker skin then left. I called HR to leave. HR contacted me back by email stating no phone use was allowed on shift. My job was then threatened by *****. ***** was then promoted to VP, ***** and his lover were promoted as well. As a military veteran and minority, I was insulted and dismissed. This company needs to drown!
    • Review from Brandon R

      1 star

      05/15/2024

      My family attended an event on may 15 at 6:30pm. I had a candy Bouquet for my 7 year old granddaughter to give after her performance. I was told no candy was aloud in the facility. After asking for a supervisor and waiting 10 minutes for her to arrive my family and I watched many families go through with no problem bringing in boxes of chocolates and various other candys for other performers. After finally being greeted with attitude by the supervisor, I explained it was for my granddaughter who was performing I was rudely told I cant bring it in. I also asked for her name and told me I dont have to tell you my name I called there headquarters and was told to leave a message with the manager for the Dow event centers supervisor. I have left a message explaining the same as above with no response. Im very dissatisfied with the rude security people and so is my granddaughter who will have no gift for her performance while others will have candies for their performances. Such a policy is ridiculous and discriminating against individuals is illegal. I will me also bring this to our chamber of commerce and to the mayor directly.

      DK Security Response

      05/20/2024

      Thank you for your feedback regarding the event on May 15th. We apologize for the inconsistency in enforcing the facility's no outside food policy and for the unprofessional behavior you experienced from our staff. This is not reflective of our standards, and we will address these issues directly.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.