ComplaintsforO'Mara Plumbing, Heating, & Air Conditioning, Inc.
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Complaint Details
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Initial Complaint
05/15/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Called them out May 15 2023 for a leaking pipe in the basement. I showed them the leaking pipe. They put a wax ring on the toilet, and left the pipe leaking. Stated they had other jobs to do. Charged me $100 to not fix the problem. Had to hire another company that found the exact pipe I showed the guys was leaking.Business response
05/22/2023
The home had multiple issues with the plumbing. We contacted the customer and discussed , we agreed to waive our service call as we did find an issue with the toilet ****** but did not see the wall leak the customer was experiencing.
We believe this is resolved on the customers end as well.
Customer response
05/23/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
*********************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.