ComplaintsforBubba Skincare
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Complaint Details
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Initial Complaint
03/19/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
The business is Bubba Skincare and the owner is *****************************. I purchased an item on 9/5/23 for $22.99, Order # *****. I received it in the mail and never opened it. I asked to return the product. They sent me an email on 9/24/23 authorizing me to return the unopened product and told me to send it to Bubba Skincare *******************************************************************************************************I sent the item back via **** tracking **********************. No refund came and they ignored several emails. They didn't respond to me until 3/8/24 after I told them I would file a complaint with BBB. They still have not refunded me. Now they have my money and the product I paid for, and are ignoring me. They still have not given me an explanation as to why they won't refund me. I want a full refund.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Contact Information
4515 Dover Hills Dr Apt 301
Kalamazoo, MI 49009
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.