ComplaintsforAuto World
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Complaint Details
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Initial Complaint
03/17/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
A few weeks ago my son, *********************, tried to trade his 2012 Dodge Ram into a dealership to buy a new vehicle and the dealership ran the title/carfax and informed us that this Title is a salvaged title but the title we hold in hand is green. We met with an attorney and the dealership " Auto World" washed this title before selling the truck. We've done some research and this is a re-occurrence at this business. They buy totaled vehicles from insurance companies/ junk yards and FRAUDULENTLY wash salvaged titles and turn them back green. We went into the business "auto world" on 2/11/23 and spoke with **** one of the owners about this to get my sons money back and he offered to buy the truck back from us for $11,000 so we didn't take them to court and *** them. My son bought this truck in 2021 and traded in a vehicle and spent about $20,000 total. Trade in value for this truck is $18,000 and with a salvaged title he will only get about $700 out of it.Business response
03/20/2023
The dealership that rN the carfax and told you this was a salvage title was misinformed. Did you see the report to see the words salvage title? Because the title we received was a clean title. As far as a washed title, not sure what that even is? The title he signed was the only title we received. We did absolutely nothing fraudulent. We tried to give you a fair price on the vehicle considering the condition of the vehicle. He purchased the vehicle on September 13, 2019, so he's had it 3 1/2 years. He also spent ********* on the vehicle, not *********. Trade in value on the HIGH side was *********. He could sell the truck himself and get a fair price for it. In no way shape or form is the truck only worth ******. We have proof for all of this.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.