ComplaintsforNickles Masonry Construction
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Complaint Details
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Initial Complaint
01/10/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Had cement work done 21 May 21, the next spring there were 2 panels of concrete with cracks and 1 panel that had a big chip out of it. Contacted ***** Nickles 28 Mar 22 to let him know of the issues and he stated that there is a two year guarantee, and he stated he would come over in a month to work on it. Since then there have been numerous conversations and texts promising to come to re-pour the concrete. He never followed thru on this. Last conversation I stated "what do I have to do for you to honor your guarantee? call the better business bureau and with that he got angry and said "are you threatening me?" and I told him he was leaving me no choice. And that is the last I heard from him. I am asking for $1600.00 which is for the panels that are damaged. I do not want this contractor to fix it, I do not have trust in him.
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.