ComplaintsforAccurate Automotive Group
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
06/27/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
On Feb.9th 2022 I purchased a vehicle from this dealership. They kept telling me for months that they would mail my license plate to me, they never did and after checking with secretary of state the title was never transferred to my name from that of the dealership. I can no longer get anyone at the dealership to answer either texts or phone calls and apparently they closed down the business. Now I'm stuck with a vehicle that I can not put a plate on because I don't have a title in my name. And the bank that financed this vehicle will not release the title that they say they have to me. And they won't verify if the title is in my name or not. The bank is ****************** whom I might file a complaint against also for not helping in this matter.Business response
06/27/2022
Accurate Automotive Group llc has nothing to do with this complaint. The Complaint needs to be addressed to Accurate Automotive LLC . Not Accurate Automotive Group LLC . This Location was sold in 2019
Do some research before allowing a complaint to be filed against a business that has not been there since 2017 . Also Accurate Automotive Group LLC has been dissolved and is not a licensed Dealer. Accurate Automotive *** was owned and operated by ********************* and was sold in 2019 . Accurate Automotive LLC was formed and operated in late 2019 with no affiliation with previous Owner .Any Questions ?
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.