Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Additional Information

Not BBB accredited

Additional Information for The Travel Academy

View full profile
Location of This Business
1230 Eagan Industrial Rd Ste 115, Eagan, MN 55121-1243
BBB File Opened:
6/21/1994
Years in Business:
38
Business Started:
11/13/1986
Business Started Locally:
11/13/1986
Business Incorporated:
11/13/1986
Type of Entity:
Corporation
Hours of Operation

Primary

M:
8:00 AM - 6:30 PM
T:
8:00 AM - 6:30 PM
W:
8:00 AM - 6:30 PM
Th:
8:00 AM - 6:30 PM
F:
8:00 AM - 6:30 PM
Sa:
Closed
Su:
Closed
Business Management
  • Mr. Randy Juen, CEO
  • Lynn VanOrt, Owner
Contact Information

Principal

  • Lynn VanOrt, Owner

Customer Contact

  • Mr. Randy Juen, CEO
  • Lynn VanOrt, Owner
Additional Contact Information

Fax Numbers

  • (952) 854-2719
    Primary Fax
Serving Area
  • Afton, MN
  • Albertville, MN
  • Almelund, MN
  • Andover, MN
  • Annandale, MN
  • Anoka, MN
  • Antlers Park, MN
  • Apple Valley, MN
  • Arden Hills, MN
  • Argonne, MN
  • Bayport, MN
  • Baytown, MN
  • Becker, MN
  • Belle Plaine, MN
  • Bethel, MN
  • Bible College, MN
  • Big Lake, MN
  • Birchwood, MN
  • Blaine, MN
  • Bloomington, MN
  • Braham, MN
  • Branch, MN
  • Brooklyn, MN
  • Brooklyn Park, MN
  • Buffalo, MN
  • Burns, MN
  • Burnsville, MN
  • Cambridge, MN
  • Carver, MN
  • Castle Rock, MN
  • Cedar, MN
  • Cedar East Bethel, MN
  • Center City, MN
  • Centerville, MN
  • Champlin, MN
  • Chanhassen, MN
  • Chaska, MN
  • Chisago City, MN
  • Chisago Lake, MN
  • Circle Pines, MN
  • Clear Lake, MN
  • Cokato, MN
  • Cologne, MN
  • Columbia Heights, MN
  • Columbus, MN
  • Coon Rapids, MN
  • Copas, MN
  • Corcoran, MN
  • Cottage Grove, MN
  • County Market, MN
  • Crown College, MN
  • Crystal, MN
  • Crystal Bay, MN
  • Dalbo, MN
  • Day, MN
  • Dayton, MN
  • Deephaven, MN
  • Delano, MN
  • Dellwood, MN
  • Douglas, MN
  • Eagan, MN
  • East Bethel, MN
  • Eden Prairie, MN
  • Edgewood, MN
  • Edina, MN
  • Elk River, MN
  • Elko, MN
  • Elko New Market, MN
  • Excelsior, MN
  • Falcon Heights, MN
  • Farmington, MN
  • Forest Lake, MN
  • Fort Snelling, MN
  • Franconia, MN
  • Fridley, MN
  • Gem Lake, MN
  • Golden Valley, MN
  • Grandy, MN
  • Grant, MN
  • Grass Lake, MN
  • Greenfield, MN
  • Greenwood, MN
  • Grey Cloud Island, MN
  • Ham Lake, MN
  • Hamburg, MN
  • Hamel, MN
  • Hampton, MN
  • Hanover, MN
  • Harris, MN
  • Hassan, MN
  • Hastings, MN
  • Hilltop, MN
  • Hopkins, MN
  • Howard Lake, MN
  • Hugo, MN
  • Independence, MN
  • Inver Grove, MN
  • Inver Grove Heights, MN
  • Isanti, MN
  • Jordan, MN
  • Lake Elmo, MN
  • Lake Saint Croix Beach, MN
  • Lakeland, MN
  • Lakeland Shores, MN
  • Lakeville, MN
  • Landfall Village, MN
  • Lauderdale, MN
  • Lent, MN
  • Lexington, MN
  • Lilydale, MN
  • Lindstrom, MN
  • Lino Lakes, MN
  • Linwood, MN
  • Little Canada, MN
  • Long Lake, MN
  • Loretto, MN
  • Mahtomedi, MN
  • Maple Grove, MN
  • Maple Lake, MN
  • Maple Plain, MN
  • Maplewood, MN
  • Marine on Saint Croix, MN
  • Martin Lake, MN
  • Mayer, MN
  • Medicine Lake, MN
  • Medina, MN
  • Mendota, MN
  • Mendota Heights, MN
  • Minneapolis, MN
  • Minnetonka, MN
  • Minnetonka Beach, MN
  • Minnetonka Mills, MN
  • Minnetrista, MN
  • Monticello, MN
  • Montrose, MN
  • Mound, MN
  • Moundsview, MN
  • Navarre, MN
  • New Brighton, MN
  • New Germany, MN
  • New Hope, MN
  • New Market, MN
  • New Scandia, MN
  • New Trier, MN
  • Newport, MN
  • North Branch, MN
  • North Oaks, MN
  • North Saint Paul, MN
  • Norwood, MN
  • Norwood Young America, MN
  • Nowthen, MN
  • Oak Grove, MN
  • Oak Park Heights, MN
  • Oakdale, MN
  • Orono, MN
  • Osseo, MN
  • Otisville, MN
  • Otsego, MN
  • Palmdale, MN
  • Pine Springs, MN
  • Plymouth, MN
  • Prior Lake, MN
  • Ramsey, MN
  • Randolph, MN
  • Richfield, MN
  • Robbinsdale, MN
  • Rockford, MN
  • Rogers, MN
  • Rosemount, MN
  • Roseville, MN
  • Rush City, MN
  • Saint Anthony, MN
  • Saint Anthony Village, MN
  • Saint Augusta, MN
  • Saint Bonifacius, MN
  • Saint Cloud, MN
  • Saint Croix, MN
  • Saint Croix Beach, MN
  • Saint Francis, MN
  • Saint Louis Park, MN
  • Saint Marys Point, MN
  • Saint Michael, MN
  • Saint Paul, MN
  • Saint Paul Park, MN
  • Santiago, MN
  • Savage, MN
  • Scandia, MN
  • Shafer, MN
  • Shakopee, MN
  • Shoreview, MN
  • Shorewood, MN
  • Silver Creek, MN
  • Soderville, MN
  • South Haven, MN
  • South Saint Paul, MN
  • Spectacle Lake, MN
  • Spring Lake Park, MN
  • Spring Park, MN
  • Stacy, MN
  • Stanchfield, MN
  • Stanford, MN
  • Stillwater, MN
  • Sunfish Lake, MN
  • Sunrise, MN
  • Taylors Falls, MN
  • Tonka Bay, MN
  • Vadnais Heights, MN
  • Vermillion, MN
  • Victoria, MN
  • Waconia, MN
  • Watertown, MN
  • Waverly, MN
  • Wayzata, MN
  • Weber, MN
  • West Lakeland, MN
  • West Saint Paul, MN
  • White Bear, MN
  • White Bear Lake, MN
  • Willernie, MN
  • Woodbury, MN
  • Woodland, MN
  • Wyoming, MN
  • Young America, MN
  • Zimmerman, MN
Products and Services
Training and career placement services in the travel industry for careers such as flight attendant, cruise line professional, and travel agent.
Payment Methods
  • American Express
    Discover
    Cash
    Checks
    Visa
    Master Card

Refund and Exchange Policy
  • Buyer's Right to Cancel
    If your application is rejected, you will receive a full refund of all tuition, fees, and other charges. You will be entitled to a full refund of tuition, fees, and other charges if you give notice that you are cancelling your contract within five business days after the contract or enrollment agreement is considered effective. A contract or enrollment agreement will be presumed to be effective on the date that the institution notifies you that you have been accepted into the institution and you have signed the contract or enrollment agreement. If the notification of acceptance into the institution is sent by mail, then the effective day of being accepted is the postmark on the acceptance letter.
    This five-day refund policy applies regardless of when the program starts. If you give notice more than five days after you signed the contract, but before the start of the program (or the first lesson for an online distance education program), you will receive a refund of all tuition, fees, and other charges minus 15%, up to $50, of the total cost of the program. You will be provided a prorated tuition, fees, and other charges refund minus 25%, up to $100 administrative fee, if you provide written notice of your withdrawal after your program has begun, but before 75% of the program has completed. If you withdraw from your program after 75% of the program has completed, you are not entitled to a refund of tuition, fees, and other charges.
    You will receive written notice acknowledging your withdraw request within 10 business days after receipt of the notice and you will receive a refund of any tuition, fees, and other charges within 30 business days of receipt of your withdrawal. Notice is effective on the date that notification is received. If you do not withdraw or contact the institution about your absence, and you have not attended your program for 21 consecutive days, you will be considered to have withdrawn from the school as of your last date of attendance.
    You may be entitled to a refund of your equipment and supplies costs if you return your equipment and supplies within 10 days of withdrawing if your supplies are in a condition suitable for resale. If you do not return your equipment and supplies or the supplies are not in a condition suitable for resale, this cost will be deducted from your tuition, fee, and other charge refund that you may be eligible for.
    Notice of Cancellation
    Student may provide notice of cancellation to TTA by: (i) contacting TTA via telephone at the number listed below and leaving a voicemail for the Director of Admission, (ii) speaking with the Director of Admissions regarding your desire for cancellation and receiving confirmation from the Director of Admission of the cancellation, (iii) completing and sending the form attached hereto as Appendix A or, (iv) by sending a signed and dated copy of any similar cancellation notice to:
    The Travel Academy
    Attention: Accounting
    1230 Eagan Industrial Road, Suite 113 Eagan, MN 55121
    Phone: (952) 854-7161
    Fax: (651) 287-3756
    Email: accounting@thetravelacademy.com


    Veterans Student Refund Policy, 38 CFR 21.4255
    This policy applies to all veterans or eligible persons applying for, or otherwise currently enrolled in, any program at TTA who may receive Veterans Educational Benefits. TTA has, and maintains, a policy for the refund of the unused portion of tuition, fees, and other charges in the event the veteran or eligible person fails to enter the course or withdraws, or is discontinued therefrom at any time prior to completion. The non-refundable portion of the registration fee is $10. Further, the amount charged to the veteran or eligible person for tuition, fees, and other charges will not exceed the approximate pro rata portion of the total charges for tuition, fees, and other charges, that the length of the completed portion of the course should bear to its total length.
    For each veteran or eligible person who applies to TTA, the school and such veteran or eligible person shall complete the Veteran Rule Policy form.
Social Media

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.