Customer ReviewsforPam's Auto Inc

business sold a not working part and will not work with the customer on giving a refund

We have been a customer for over 15 years. Purchasing thousands of dollars worth of parts every month. PAMs became desperate and began poaching our employees. Very unethical business practice. When we need an employee I place an add and interview candidates. When PAMs need an employee they search websites and target other employers.

Hello Dealership ***************** Manager - Thank you so much for taking the time to reach out! We do not have a poaching policy and your false allegations are not appreciated. The answer to your employee concern is Great ************************** and Great Opportunity equals Recruitment and Retention of Great People! We understand it can be frustrating when your employees see a better opportunity elsewhere. Most often you can identify the problem under your own roof instead of blaming business challenges on others. Movement That Inspires!

Called on motor and got quoted ******* delivery and warranty .gave card number deal was done then later get a call to say it will be ******* plus that is not good business

Hi ***, I'm sorry that you had a disappointing business experience. You are correct - you were quoted an option for your GM 2.4L engine at $2295 - The #1 quoted and selling used engine in the nation because of extremely high demand. While you have the impression the "deal was done" - You also knew that we were ordering the engine from our vendor on your behalf - it was not an in-stock option. When our rep went to place the order, the quoted option was no longer available. As a business owner yourself under the cloud of a strained supply chain - available product options are changing faster than the technology displays availability. You were notified immediately about the unavailability and you were given options that were currently available. That's all we can do. Your credit card was not charged - You were out nothing. It is unfortunate that you felt so offended that you needed to seek out the BBB as a sounding board for national frustration on the basics of supply and demand. I hope you can find ***** and understanding that we strive to give the best option available any given time to save you money. Unfortunately, these options are changing faster than anything I've seen in over 30 years of selling car parts. Wishing you continued success and happiness.