ComplaintsforRoyal Exterior Solutions
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Complaint Details
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Initial Complaint
07/19/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On March 23rd I paid $3700 to Royal Exterior Solutions . This was half the price for the Windows that were to be installed in my house. I had to call four times and keep asking if the windows were in. Finally the last week of June they were in. We set the appointment for installation for July 13th. He was supposed to be there at 8:00 AM. It was 9:30 and I called. He said he was running late from another job and would be there soon. I called at 11:00 said they same. I called at 2:00 and he said we will be there we are 15 minutes away. I call at 4:00 he then did not answer. I called the office and was sent to voicemail. He is not taking any of my calls or returning any. It had been 5 days. Led us on and took us for our money.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.