ComplaintsforGoose Creek Lake Trustees Inc
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Complaint Details
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Initial Complaint
02/10/2023
- Complaint Type:
- Order Issues
- Status:
- Unanswered
I came in to Goose Creek this morning and was denied access. They shut my card off after I made a payment last week. We have a contract that shows I am allowed access as long as my account balance is paid in full. I will attach that contract and any other documentation needed to prove my access has been denied falsely. I went into the office to file a complaint and they told me that was the new rule even though the contract states differently. I am not the only person having this problem.Initial Complaint
12/17/2021
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I paid them $130 that they said I owed. That information was wrong, so I asked them to return my payment and they won't return it. I don't want a credit, I want my money.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.