Customer ReviewsforMercy Hospital

They never fix what's wrong but keep sending me home after 5 days. Now have used up my insurance

I went to the ** at Mercy hospital in ************************ the nurse practitioner that was working 9/29/2024 he was very rude and was judging me by what he was reading on my medical records he wood not lessen to my about what was wrong and never told me what was wrong before releasing me it was very uncomfortable for the was he was treating me I do believe he was sexually profiling and was treating me differently because I am gay just by the questions he was asking and the adatud he had I want to know what I can do about him doing this to me

Don't go to the ** at Mercy in Festus!!!!! The care and compassion is not at this place! I brought my husband in for abdominal pain at 630 pm on 9/16 and we are going on 5 plus hours of being in the waiting room. I understand waiting for a little while but for 5 plus hours for pain and your blood pressure when you arrived is 191/113????? Hello does anyone care any more?

On Monday, June 17, 2024, I went to Mercy Hospitals ***************** location for a urological procedure accompanied by my sister who was to drive me home afterwards. When it was my turn for processing at intake, an Asian female staffer who gave her name as **** called my name. Curiously, she motioned for my sister to accompany me into the intake room where I was to undress for preparation for the procedure. Once inside she asked me what procedure I was there for, albeit I saw that she was looking at this information on the computer before her. I then asked my sister to leave the room which she did. I then told **** that the person that she motioned to join me in the ********** space was not my wife but my sister and that she should have the presence to not assume that she was my wife and to ask if I wanted her to accompany me before usurping granting of that permission from me. As if this was not disparaging enough, when I proceeded to undress in order to *** the hospital garb, I asked where the locker was in which to place my clothing and **** said they did not have any. I told her I thought this was unusual for a hospital not to have a locker for surgical patients clothing and she then told me that my sister, to whom she had given my clothing, could request a locker for my clothing at the reception desk. However, she never told my sister this because when I needed my clothes in order to dress before leaving, my sister still had the plastic bags with my clothing inside. We discovered that although I placed all my clothing in the bag, **** had placed my shoes in a separate bag and apparently forgot to place my socks within the shoe bag. Thus, I had to go home without the Gold Toe brand socks I had arrived with. This entire episode was a disconcerting experience which is at once inexcusable and an outrage. RESOLUTION REQUESTED: Institute practice--determine if patient wants anyone to accompany them in ********** room and provide lockers for patient clothing.

Honestly?Their ****************** needs to be RESTRUCTURED PERIOD POINT BLANK!and this for Mercy South on ********.I was working remotely through my Company ****** ****************** in ***********, Ca Bluecross/Blue Shield PPO was my Health Provider. I had a sevre case of constipation & no adequate help from The Internal ************** ******* saying I don't what to do I can't help you that statement was The WOW Factor.So on that note he called in another Internal Medicine Dr. a female nice she told me not to worry and that when she ordered 3 Bottles of Bisacodyl hooked it up to the IV Stand and ran a tube up my back side and within 10 minutes The Green ***** started to work. I got a bill from Mercy South 10+ pages of all Bisacodyl that was used.I may be old but my Brain is about 30yrs and I have worked in hospitals for a while. This was the MOST OUTRAGOUS BILLING ATROCITY ! Now I got Another Billing Statement saying Tsgehank You for making your PAYMENT ARRANGMENT for the BALANCE! I made NO SUCH ARRANGEMENTS! MERCY SOUTH has a 1 Star Rating MY Insurance at the time paid 98% if not all of it.I Swear By GOD ABOVE I will fly back to ***********, ********** to get Medical Treatment if I need it ! GOD WILLING AND THE CREEKS DON"T RISE!I just would like to One THING How are you an INTERNAL MEDICINE DOCTOR and NOT KNOW WHAT TO DO FOR a PATIENT with a BOWEL OBSTRUCTION AND CALL ANOTHER DOCTOR IN THAT IS ANOTHER INTERNAL DOCTOR and SHE GETS THE *** DOWN!OH it doesn't stop there I got another Mercy South BILL that says Thank You For Making Payment Arrangements ..Huh! I Made NO SUCH ARRANGEMENTS EVER!

I had radiation treatments back in 2018-2019 after prostate removal. In September of 2019 I went to the mail box to get our mail. In the mail was a card from the radiation department @ Mercy Hospital South Cancer Center addressed to the family of me. The card was a sympathy card to hear of my death. It was nice that they cared but just a little premature. I saved the card and told the wife to use it when it really happens.

As a survivor of stroke, 17 of them, multiple occurrence of heart failure, when you agree to change medication with your doctor and the medication has a negative effect, "it is a waste of time to call Mercy Hospital or Clinic".The explanation is 24 to 48 hours wait time before they will return your call with instructions to return to old medication - even if your having minor allergy reaction you wait."It is policy" I am told bad a practice Manager, 24 to 48 hours. Somebody, anybody, tell me how this is patient care?Evaluation of Mercy is paramount if you want patient care. There is NO POSSIBLE EXCUSE for patient neglect.

I am very disappointed in the treatment that I received on 4/2/24! The nurse treated me as if I wasnt a patient.. I had went to triage to get an IV and the tech that put my IV in said that it will blow when I get to the back that they will fix in the room! The whole time my IV wasnt in causing major soreness.. I then went to the back it was then time to take a C/T scan the tech was very nice.. she noticed that the iv had blew.. she tried to look for my veins but she couldnt find them she didnt want to stick me when was good! She called for a my nurse.. my nurse also couldnt find a good vein so they proceeded to stick me with the needle 2 more times in my left arm.. and 6 times in my right arm.. they couldnt find it leaving bruises swelling and soreness! She had to get an ultrasound just to find it! She never told me when she was entering the needle in my arm she just shoved it inThey also never came to check on me when I was waiting in my room for hours with an extreme headache! I was treated very unfairly! I also contacted the nurses supervisor today! So hopefully the next person wont get treated the way I did! The Doctor was very nice! *** was nice! The C/T tech was nice also.. My nurses was horrible !!!

You are told your going to get one bill, then you get 5 bills from several places. Sad attempt at confusion to get more money or flat out ripping the patients off. If you pay 1st bill, then they tack on more money and charge you for the same thing twice.

Horrible!!! I am insulin dependent and went in for a procedure and was told to only have a liquid diet. I hadnt eaten in almost 72 hours and was to the point of passing out. I was told there is nothing we can do about it REALLY!!! If your thinking about mercy *********** **, do yourself a favor and go somewhere else.