ComplaintsforLaw Office of Tom Norrid
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Complaint Details
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Initial Complaint
03/14/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
I hired *** as my custody attorney and over a year in court kept getting continued and I never spoke with him except the first day I hired him. I paid $2500 initially. Then trial was supposed to happen a few times so I paid a $1500 trial fee. I had to fire him as I never could get any thing filed in court or any work out of him at all. I called several times and emailed numerous times without response over the year. After paying a new attorney and asking for my billable hours, my file, which is time sensitive and very important to my case, and also requesting my refund for my trial fee that never took place or got close, I cannot get any response from his office or him. Ive emailed 8 times now and called 5 times. I fired him over a month ago and nothing.Business response
04/15/2024
O These claims are false and I adamantly deny these accusations. A response has been sent to this client to address his concerns as shown on the attached document.Business response
04/15/2024
This client is not owed a refund in any way. Additionally, please do not publish the attachment that we provided in our initial response. The attachment is confidential between attorney and client.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.