ComplaintsforGlenn's Automotive, LLC
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Complaint Details
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Initial Complaint
11/21/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I had my truck towed to them. My husband thought it was the brakes. The business said they fixed the brakes. Now the brakes are not working. It is smoking which is the same problem when I took it to them. He said he will not fix the problem. I have to send it to a dealership now.Business response
12/05/2022
The vehicle was towed in for break issues, which we fixed the brakes and charged her only for the brakes. The vehicle had multiple mechanical issues that needed attention, we suggested the consumer take their vehicle elsewhere for those repairs. The consumer cancelled the payment to us and we are not pursuing issue and unpaid payment with the Attorney General office.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.