Customer ReviewsforRegional Enterprises, LLC
20 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Michael S
1 star09/10/2024
Buying a mobile home from Regional in Dothan was the Worst mistake of my life! I've been trying for over a year to get them to fix the multiple problems that my home has and now they won't even return my calls or texts. They've promised me over and over to fix them and have repeatedly lied to me.ive already stopped 2 customers from buying from them and I'll continue to recommend that no one buys from them. The list of problems that I have is too long to list. After I signed the paperwork, it's been a nightmare. All they care about is getting it sold. After that you're nothing to them but an aggregation. I would NEVER RECOMMEND buying Anything from them!!!Review from Mark D
1 star09/05/2024
09/07/2024 My experience with the *******, ** office is a nightmare. From ordering, getting a loan, closing, to getting the home setup they have failed at every opportunity. Don't waste your time. There are much better alternatives to find a good business practicing manufacturer than Regional Homes *******, ** office. When you are dealing with buying a home you want to avoid incompetence at all costs. They are swimming in incompetence. I'm not conveying that all of Regional Homes are bad. I'm sharing my experience with the *******, ** location.Review from Kimberly D
1 star08/18/2024
House sinking and windows breaking just after one year warranty expired. First they said theyd help after pulling our file and seeing warranty just ended. Now all of a sudden they wont. We are getting representationReview from Elise C
5 stars05/24/2024
Great product and outstanding service! ****** and ****** make the home buying process so easy! If you’re looking for a modular or mobile home you can’t beat Regional Homes of Brunswick.Review from Adrianne T
1 star05/23/2024
Bought a home in Sept 2022 and as of today May 23rd 2024 minimal repairs have been done to the home. I have been ignored and giving the run around whenever I get in touch with someone about the issues. The home is not complete in the inside, trims and doors are not up, there is electrical problems, AC is not hooked up correctly and there are water leaks in the bathroom. I have emailed, called, texted, had legal documents sent to them and they say they will get someone out but that never happens. I was told that the manufacture of the home went out of business and they are unable to get the supplies I need. They offer no compensation for this inconvenience as I've been staying with family members putting me in a financial bind. Please don't waste your time, money, or energy dealing with these crooks.Review from Jacob C
1 star05/09/2024
Bought a home in July 2023 and as of today may 9th 2024 very little repairs have been done to the home they ignore every response we send to get home fixed and all these issues where present in the house within a week of the house being put on the property We have emailed, called, texted, posted on social medial along with commenting on live videos about our issues and they say they will get someone out but that never happens Run from these people they are a bunch of crooks and scam artistReview from Rod G
1 star03/26/2024
Well waiting months , 160k down finally started foundation if we don’t pay up for all the money . They will stop progress . The new manage had his lackey tell us he’s stopping progress today. Attorney tomorrowReview from Eric M
1 star03/17/2024
Beware. The walls are so thin it’s like tissue paper, shotty work and when there is an issue you can’t get anyone from Regional to give you an answer or a call back of when it will be fixed much less have the house put together correctly in the first place. Took us months of complaints to finally have someone come out to finish the floor seal in living room that should have been done on the initial job. These people work hard and fast to make a sale but once they make it they don’t rush to get anything done or fix issues when it was their mistake in the first place. We bought a Bravo home through them and the walls are so cheap you can’t wipe them, the cat scratched a line through it and there is no seal around our tub so the water is ruining the walls even when we are careful, this was our dream home and now it’s a nightmare thanks to Hamilton homes and Regional homes of Dothan. ****** changed the cabinets in our laundry room and the color of the cubbies in the living room and her only solution was “we can paint them”. The trim is all pressed particle board and extremely cheap. 50% of our windows are crooked and won’t open correctly. Extremely disappointed with this company. Would not recommend. I wish we would have known they had an F for the BBB before we shopped with them. Only good experience was the actual workers when they finally came out to fix the bare minimum on our list because we wanted to be done with this company. Horrible horrible experience. Management was no better. Don’t buy Hamilton or Bravo homes through them. They are trash. Idk how they sleep at night selling these crappy homes to innocent families. Shame on you all.Review from Santasia C
1 star10/26/2023
I don't advise anyone to good to TUPELO HOME CENTER in TUPELO Ms.. They are a bunch of liars and crooks still waiting on them to come fix **** from April and its October.. Just called a couple of weeks ago with a water leak they still haven't showed up.. Don't waste your time or money dealing with these crooks!!! Negative 10 stars for me!!!Regional Enterprises, LLC Response
10/27/2023
We hate that you had this experience. Thank you for bringing this to our attention.Review from Ryan B
1 star10/18/2023
Worst experience dealing with town and country of hartsville nothing has been done right since I signed the paper which that’s all they want and then they don’t care after that multiple things on my home has never been fixed and if it has it was just a patch job it’s quite embarrassing that I spending the money I am for this “NEW” home all my problems have been emailed to multiple people that works there all lies and smoke nothing gets done the manufacture has sent part to their lot and have email proof of that but they act as if they received nothing they must have needed it for another home on the lot so it would sale faster for them we are blocked on social media for calling them out on these situations keeps reporting my google reviews meanwhile I have cabinets about to fall off water leaks roof leaks doors not closing lots of missing insulation from under the home trim work that looks like something out a kid’s coloring book everything is outta wack on this home I’m having to pay someone to come see what kinda extent the water damage is to this home cause they could careless something really needs to be done with that place it’s sad the other families that have reached out to us cause they going thru the same thing with this place is it that much to ask for to do someone right that spends that kinda money with themRegional Enterprises, LLC Response
10/27/2023
We hate that you had this experience. Thank you for bringing this to our attention.
Customer Review Rating
Average of 20 Customer Reviews
Contact Information
6451 Wirtz Rd
Flowood, MS 39232-7801
Customer Reviews are not used in the calculation of BBB Rating
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.