ComplaintsforCelestial Prom
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Complaint Details
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Initial Complaint
01/30/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
My daughter bought a pair of shoes that were $147, and she received the wrong size. The company will not return emails, and the phone number just rings and rings. I have emailed multiple times requesting a refund and have called several times, but I have gotten no response. This company has a store in MS, a business address in DE, and a support office in China, so I believe this company is a scam and selling fraudulent merchandise. Phone: +1 662 786 0736 Email: support@CelestialProm.com Store Address:618 Cottonwood Ln, Greenville, MS 38701 Business Address: 1007 N Orange St. 4th Floor 1697 Wilmington, Delaware 19801 Customer Support & Design Address: 243A La Thanh, Lang Thuong, Dong Da, Hà N?i 100000
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.