37 Customer Reviews
Review from Karl S
5 stars04/10/2024
Company was fantastic to work with great they accommodated my needs for a custom gold Cross . I had one little issue with it when I received I sent back and they immediately corrected the issue. It was fantastic very pleased with their work. They truly do beautiful. Jewelry They did the customizing for me for a rated gold 14 karat gold cross the stick some of my beloved cats, ashes, in again, I could not have been more happy
JewelryKeepsakes.com Inc Response
04/11/2024
Thank you so much for the fantastic review! We are so happy that we were able to fix the issue and that you are happy with the cross!Review from Shanna S
5 stars04/04/2024
My daughter bought me a memorial pendant in 2019. I have worn it non-stop since, only taking it off once when I needed to replace the chain. Because of this, the bale eroded due to the chain rubbing it to the point that it wouldn't last much longer until it broke through. I contacted the company mid-March to see what it would to get cost the bale replaced. They offered to fix the bale for free, with me only paying shipping to send it back. I sent it on March 29, 2024 and received it back April 3, 2024. I was so surprised with fast the turn around! Not only did I mail it ****** I also sent it on a holiday weekend. They repaired and returned in less than a week and I have my cherished pendant back on my neck where it belongs! I am so satisfied with the service I received! Absolutely 5 stars!JewelryKeepsakes.com Inc Response
04/06/2024
Thank you so much for the wonderful review! We are pleased that you reached out and we were able to help. Additionally, the fact that your pendant continues to bring you so much comfort means more than you will ever know. Thank you again!Review from Scott K
5 stars11/20/2023
Second time ordering custom Memorial Engraved Keychains from Jewelry Keepsakes. Both times were a great experience. Great service, and very reasonable prices, compared to others offering similar products. The finished products were both beautiful, and very well received and loved by the recipients! Will definitely continue patronizing them for future needs.Review from barbara r
5 stars10/09/2023
********************** Keepsakes is a great place to shop for your loved ones to remember them by. I had a key chain for over a year that broke and they were ever so kind to replace it for me at no cost to me. That was so very nice of them as the warranty had passed already. I have 2 other pieces purchased from them also that are just beautiful necklaces to treasure forever. They always respond very quickly to any requests. I would recommend them to anyone.Review from Krissy E
5 stars10/05/2023
**************** 10/10.I placed an order late at night, the next morning I got an email just to verify the image I had chose, I emailed back right away. They had my order processed and shipped out the very next day. Communication with the owner was easy and fast. I will be ordering again!JewelryKeepsakes.com Inc Response
10/06/2023
Thank you so much for the five stars and the kind words. We truly appreciate your patronage! Best regards, Jewelry KeepsakesReview from RANDALL B
5 stars07/28/2023
I ordered a thumbprint charm and chain for my wife after her dad passed away and she was so happy with it she has not taken it off! The people, product and process all exceeded expectations! Thank you ******!JewelryKeepsakes.com Inc Response
07/31/2023
Thank you so very much for the fabulous review! We are so pleased that you were happy with your experience!Review from Mandy A
5 stars07/23/2023
My dad passed on June 4th of this year, and the entire process was terrible enough, but Jewelry Keepsakes made it a little easier, and I couldn't be happier with the end result. I'll always have a piece of my father with me in the necklace I bought from Keepsakes. He necklace is incredibly gorgeous, and my father would have adored it as well.JewelryKeepsakes.com Inc Response
07/24/2023
Thank you so very much for the five stars and the kind words. We thank you for choosing Jewelry Keepsakes for such a special purchase!Review from Georgie J
5 stars07/08/2023
Love it! Customer service was excellent! Will definitely purchase from this store again. Will tell all my family and friends about this company.JewelryKeepsakes.com Inc Response
07/12/2023
Thank you so much for the fantastic review AND the five stars. We are so pleased that you were happy with the experience.Review from Charlotte D
5 stars06/28/2023
Absolutely love my Keepsake pendants. I have a gold round one with stones of my mother and a silver round one with stones and a birthstone charm of my youngest son who left us in ****. My newest one is a gold rectangle with stones of my two sons when they were teenagers, who are now in Heaven together forever. It gives me a *********** of their presence when I wear this jewelry. The workmanship is exquisite and I know I'll be ordering more, for myself and as gifts which I've previously done.JewelryKeepsakes.com Inc Response
07/12/2023
Thank you so much for the wonderful and thoughtful review. We are so happy that we were able to ***************** you love and that is so meaningful!Review from Teresa P
5 stars06/27/2023
I had a photo of my dog etched on a gold plated heart. It was a beautiful way to keep her memories alive.High quality product and craftmanship. Great communication and quick delivery.JewelryKeepsakes.com Inc Response
07/12/2023
Thank you very much for the kind words. We are so happy that you loved the keepsake you ordered!
Customer Review Rating
Average of 37 Customer Reviews
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