2 Customer Reviews
Review from Todd O
1 star05/15/2024
Sheets, pillow cases, mattress cover and mattress all stained. Hair on bathroom floor. Slept in chair. If **** transportation would have gone to different hotel. Offered another room but if one room is that disgusting more are probably the same. Poor housekeeping inspection. Completely dissatisfied. Requested refund by note left in room due to early departure in morning for **************** surgery. Not worth the one star required to leave review. Avoid!Review from John B
1 star03/21/2024
Do not stay at this hotel. I will list all the reasons We had an expensive pair of air pods in a case stolen. From either the cleaning department. Or management at the front desk We immediately upon realizing they were missing called to report. Very quickly the unprofessional rude attendant came. And and said no they are not there These are apple air pods and our I phone was tracking them. At the hotel. And also messaged saying someone removed them from its case. We were never given an opportunity to go into the room to check for ourselves. Nor allowed to look at the cameras to see who went into our room after we left nor cameras showing them being given to management The upper management was extremely disrespectful. And unprofessional And appeared to to know that someone has them They should be fired immediately for not doing everything in there power to get our air pods back. CUSTOMER IS ALWAYS RIGHT!!!!We stayed on Sunday March 17 And today is Thursday. March ***************************************************************************************************** use at the clarion inn at ************************************************************** So we know for a fact they were stolen. And an employee or someone is wearing them I will continue to leave bad reviews about this place on social media. Until. We are reimbursed for them. $250. And the $180for our stay. In addition. A letter of apology. And stating a full investigation is done on staff and management I contacted corporate. And no one has called me back. At this time.
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