ComplaintsforCFO Consultants, LLC
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Complaint Details
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Initial Complaint
09/16/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
I got charged $50 by this company on 8/27/24. I have never done business with them. I had to report it to my credit card company and then get a new card and spend hours changing my card with numerous vendors (plus when I didn't get my new card for a week, my gym charged me a $19.50 nonpayment fee). I called **** ******, who supposedly handles the credit card charges, to find out how this could happen, and he never called back. They credited me back on 8/28/24, but of course I had already had to cancel my card. I'd really like to know if they are harvesting card numbers and charging them $50 to see if they're valid before charging larger amounts.Business response
09/17/2024
Our business has been targeted by credit card fraud. As soon as we see fraudulent charges, they are reversed the same day.
We recommend to anyone that this occurs to that they need to change their credit card number as someone has stolen it.
Customer response
09/17/2024
I am rejecting this response because:They claim that somebody is running stolen cards through their system but are unable or unwilling to provide any evidence (they told me in a text that somebody was running cards through their site en masse) when I asked for it. They could send a copy of all those charges and the refunds they say they issued. Also, I did not have any other fraudulent charges on my card. I dont believe them.
Business response
09/17/2024
I've communicated with this person that the fraudsters have unfairly targeted our business with credit card testing.
I've attached a file showing we have refunded all transactions asap.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.