ComplaintsforSuper Auto Sales LLC
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
02/16/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I purchased a 2013 BMW X 5 from this company on 01/23/2023. Prior to purchase I inquired about any known engine or transmission issues. **** and ******* assured me that the to the best of their knowledge the car was free from any issues. About a week in a half later while driving it to the BMW dealership for a general diagnostic, the engine light came on. After the diagnostic it was revealed that the vehicle had almost ten thousand dollars' worth of issues associated with the engine. Upon further investigation, it was revealed that the vehicle was sold to the company by ****** and super auto sales LLC, was fully aware of the engine issues when they purchased the vehicle at auction from ******. ****** appraised the vehicle, and the engine issue was present. It was also revealed that super auto sales LLC, purchased the vehicle from ****** with the engine light on. Super auto sales LLC then cleared the code prior to selling it to me. They committed fraud. I have attempted on many occasions to talk to *******, to come to an amicable solution and he is rude, dismissive and a terrible businessman. They are committing fraud and because North Carolina has no lemon laws to protect used car buyers, they are getting away with selling defective cars.Initial Complaint
08/31/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Purchased a 2008 VW EOS with 101,000 miles on it. all the buttons and convertible top worked paint and interior in good shape. AC did not work. I said I would by it for X $ if they fixed the AC. Upon Picking the car up AC was working , no check engine light, no exhaust leak. 2 days later check engine light with 5 or 6 codes about the engine, AC stopped working and had the exhaust leak. Took it to a Mechanic to diagnose and he flat out said the bottom of the engine is knocking and car is a lost cause. They wouldn't even work on it further. Getting push back from them. I should have know better buy here pay here BS lot run by foreigners that hardly speak English. I would stay so far from this place.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
Customer Complaints Summary
4 total complaints in the last 3 years.
1 complaints closed in the last 12 months.