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Find a Location

Extended Stay America has 467 locations, listed below.

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    Customer ReviewsforExtended Stay America

    Hotels
    HeadquartersMulti Location Business
    View Business profile
    View Business profileBBB accredited business

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    2,675 Customer Reviews

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    • Review from Nichole J

      4 stars

      09/27/2024

      The staff and management are accessible, very helpful and professional. If there is a problem/situation they very quick to resolve things. Rooms are clean, & beds are cozy. The morning goodies are tasty & convenient. Also the location is centrally located. There are shops & restaurants near by. For those that don't have personal transportation, you are just two steps from the public rail system. Overall it's been a nice experience and let's do it again soon! : )
    • Review from Earnest J

      1 star

      09/22/2024

      I need a refund. the room has bugs and a horrible smell
    • Review from Ray A

      4 stars

      09/19/2024

      Property is old, they Charge you extra for everything, the Price is decent but Marriott has newer properties with cooking *************** dont have to ask/pay. Everything isnin your room already. **************** is better as well in *** *********************** the staff is nicer & real Breakfast is included. Just have to work with Management on weekly/monthly pricing
    • Review from Stephen F

      5 stars

      09/03/2024

      Great staff and reasonably priced. This is a basic hotel that you can tell works hard to keep the rooms clean. The breakfast is very light: Coffee, Nutri Grain Bar, Blueberry Muffin, Oatmeal single serving packet. Enjoy the savings!
    • Review from mike s

      5 stars

      08/30/2024

      Great staff location is good for anything lots of things around
    • Review from Melissa G

      5 stars

      08/30/2024

      I had a great experience. Bed was comfortable, shower had good pressure and was hot, laundry facilities were nice. In a quiet area but close to everything.
    • Review from Peter S

      1 star

      08/30/2024

      Was quoted ******* and now they are charging me ******* what is wrong with that place cause I will dispute these charges.
    • Review from Wanda T

      5 stars

      08/30/2024

      In the beginning it was tough, I talked to the manager she took care of the problems with the help of the home office. We ended up staying about three months. With the storm that came through make hectic for the staff. They worked hard to please all the guests. The manager she worked with her staff getting things done. She was very short on staff but they made it work.Thanks to the staff ????????
    • Review from Matthew D

      1 star

      08/30/2024

      They kept going up on the price. They had a new guy that was trained had no clue what he was doing. The hot water when u toke a shower was not hot. The hotel smelled like Marijuana. The front desk clerk will was great. He was very helpful with anything I needed. The hall ways smelled like urain from a animal. Half of the *************** did not work majority of the time...the toilet handle sticker all the time. When you turned the shower off the water still dripped.
    • Review from Susan N

      5 stars

      08/30/2024

      The entire staff including office personnel, housekeeping and maintenance were wonderful very attentive to my needs The rooms could use some updating to make the property more competitive with newer options available in the area particularly the bathroom and kitchen areas

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