ComplaintsforBlackwater Worldwide
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Complaint Details
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Initial Complaint
03/28/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
On June 18, 2022 Blackwater Worldwide announced a recall of their product "****** Hitter" 12 gauge Sabot slugs. I had purchased 15 rounds of this product. I have followed Blackwater Worldwide instructions to return the product so that I would be reimbursed for my purchase.I have reached out to Blackwater many times via email to find out when I would be reimbursed.Blackwater responded many times telling me 'to be patient'. On December 26, ******************************************************************************On Jan 10, 2023 Blackwater sent me an email stating that their account was on a plane and in unavailable to be reached. That **************** requested thee account to find out the current status of my refund and that they would let me know as soon as they had information on my refund status.Its now January 28, 2023 and i have yet to hear anything form Blackwater about my refund status nor have I received my refund.Business response
04/14/2023
The customer participated in our recall process and has been compensated in full.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.