6 Customer Reviews
Sort By
Review from Waynette G
5 stars10/30/2023
I would highly recommend ANS Heating and Cooling. My 15-year-old HVAC system failed, and James came out immediately with a reasonable quote. The same week, he rearranged his schedule to install the system. He and his crew worked from 8 a.m. to 8 p.m. to get it installed, because the previous HVAC company had done such a subpar job - it took James and crew twice the amount of time for the install than they had originally allotted. So I was expecting to be charged like double - and he only charged me the original quote despite the extra time and labor. James is honest, professional and reasonable. I'm very happy with my new HVAC system, and I look forward to working with James and crew over the coming years to maintain it. Thanks so much, ANS Heating and Cooling! Bravo!!!!!!!!Review from Rod G
5 stars08/01/2023
After 16 years our HVAC system had become outdated and tired. We chose ANS Heating and Cooling at the recommendation of a neighbor who had used them to replace their system. James S. did a wonderful job of quoting in detail, answering any questions, and then installing our new Goodman HVAC system. The equipment was installed so much better than the original Goodman system that looked like it was done in an "amateurish" way. it worked, but with little attention to detail. James had his two technicians with him the day of the install, Otto and Tom, and they were excellent. They were very professional, did quality work, and left the job site neat and organized when finished. James made it clear that he puts an emphasis on doing quality work, and we felt that he did what he says. We were very pleased with what he and the technicians did for us, and I wouldn't hesitate to recommend them to anyone, and of course, continue to use them.
A N S Heating and Cooling, LLC Response
08/02/2023
Thank you ***! It was an absolute pleasure meeting you and you family. We are proud to have earned your business and look forward to keeping your system maintained and running like new for many years to come! -JamesReview from Emily S
5 stars07/30/2023
James, the owner, is amazing!!! He is always prompt to respond, extremely professional, and fully trustworthy! He has a lot of expertise in his field and he is very honest! I'm lucky to have found him and his company!A N S Heating and Cooling, LLC Response
07/31/2023
We consider ourselves lucky to have amazing customers like you! We are always happy to help any way we can! Thank you for the kind words!Review from LaNelle T
5 stars07/15/2023
ANS Heating and Cooling (James S*********) was fantastic from the time he came to quote the Goodman HVAC to the final inspection after installation. It is rare to find people who take pride in their work like James and his two associates, Otto and Thomas. I learned in my research that installation is more important than brand name for HVAC system to get true efficiency and avoid many repair issues. I am 1000% confident the installation could not have done better. They even purchased matching pebbles to match what we had already in the area to leave the landscaping the way it was. I did not mention this to him. He took it upon himself to go purchase. I had 100 questions and James was very patient to answer every one of them. I like that it is a small company because he is very hands-on. He said he could easily grow his company but wants to be able to manage quality and keep the reputation he has earned. Obviously, I highly recommend him.A N S Heating and Cooling, LLC Response
07/17/2023
Thank you very much for the kind words *******. It was a pleasure getting to know you guys and we are very proud that you are happy with your experience in doing business with us!Review from Brenton T
5 stars04/28/2022
James with ANS has serviced my HVAC for a few years now. Extremely responsive, excellent communication, honest, reasonably priced and very knowledgeable. We had an older system that one of the bigger companies in the area wouldn't even try to service purely because of its age (16-17 years). They were scared. They just recommended replacing only. I didn't buy that so I went with ANS based off of recommendations from friends and family. James was honest about the system. Confirmed it did not need to be replaced at the time at all. He had to come out once or twice per year for a couple of years, but he was able to fix the issue each time quickly with minimal effort. He never once pressured me to replace the system. We just recently refinanced and had James finally replace our entire system. They were in and out within half a day. They even replaced our broken light bulb under the house, repaired some old connections that needed attention, and laid a carpet out in front of the unit under the house to make it more serviceable. Short of moving away from the area, we will always use and recommend ANS Heating and Cooling!A N S Heating and Cooling, LLC Response
04/29/2022
Thank you for the Kind words *******! It has been a pleasure serving you and your family and we consider ourselves very blessed to have customers like you sir! I am happy that we have earned your positive feedback as well as you business! JamesReview from Millicent P.
5 stars02/27/2022
Anyone looking for a heating and cooling company, I HIGHLY recommend ANS Heating & Cooling!!! I had the privilege of meeting the owner James S*********. He replaced my old unit with a Goodman unit. He was very professional, very nice and very thorough during his visit to my home. I had absolutely no questions by the time he was done with his proposal. He walked me through the whole process from beginning to end. I did not feel as if he was just out for money. The guys working with him were totally awesome. They came around 8am and were done by 12pm. I have never been so impressed. Thank you James for everything! My child and I can now have the efficient amount of heat and air that we need to be comfortable.A N S Heating and Cooling, LLC Response
02/28/2022
Thank you so much for the kind words *******. We are certainly blessed to have customers like you to serve every day! It means the world to us that you are more than satisfied with our service and we look forward to caring for your system for many years to come! James.
Customer Review Rating
5/5stars
Average of 6 Customer Reviews
Customer Reviews are not used in the calculation of BBB Rating
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.