ComplaintsforDomino's Pizza
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Complaint Details
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Initial Complaint
07/11/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On July 6, 2023, I placed an online order for pick up at 12pm. When I came to work, I realized that my order was incorrect. I contacted the store and the lady whom answered said they can give me a credit for the pizza or I can bring the pizza back and they can make a new one. I could not leave work again so I asked for the credit. I sent a complaint via Dominos on the same day. Today, I checked and I still have not received the credit from the order that was messed up.Customer response
07/11/2023
I have reached out via the customer care line to Dominos as well as I have contacted the store and still no response from them.Customer response
07/21/2023
I have not heard from the business in response to my complaint. I have reached out again after I have submitted a response and still have not received resolution to my issue.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.