ComplaintsforAGS Financial
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
08/23/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
Ags Financial has no written contract with me nor is this 1,693.00 any of my personal responsibility. I do not have any business with this company.This company has never provided any legal written contract that I have signed. The resolution would be for Ags Financial to delete this account from my Equifax credit report today.Business response
08/24/2023
******* ******* ******* entered into a retail installment contract dated 06/04/2016 to purchase a **** ****** ******* ***************** from ****** **** **** **** **** *****. The contract went into default and resulted in a repossession on 03/07/2017. The collateral was liquidated, and proceeds were applied to the balance of the loan. This resulted in a $1692.51 deficiency balance. The last communication AGS Financial, inc had with MS. ******* was on 5/22/2020 at that time a settlement offer was made. No other contact has been made since that date. AGS has received 4 complains for credit reporting through E-Oscar from Ms. *******, all of these received a response from AGS. AGS does not sale personal information. AGS does not sale any of its outstanding balances or deficiency balances. Date of last activity on this loan; 06/06/2017
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.