ComplaintsforSpecialty Moving Solutions
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
05/14/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
**** from SMS (Specialty Moving Services) came to my home on 04-22-2024 to move a safe in my home. This was part of my job's relocation package. I was told that I would get a discount by paying in cash. I paid the ******, and I asked for a receipt. **** was unable to provide me with a receipt. I need a receipt to get reimbursed by my company. I have emailed, texted, and called **** over the past two weeks with no movement on getting a receipt. I believe that **** will not provide a receipt as he is trying to not report cash services to the ****Business response
05/31/2024
Ive sent this invoice several times many different way and not sure why its not going through.Business response
06/06/2024
Date Sent: 5/31/2024 4:07:30 PM
Ive sent this invoice several times many different way and not sure why its not going through
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.