ComplaintsforOsprey Cove
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Complaint Details
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Initial Complaint
11/22/2021
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
I moved in to Osprey Cove North in Dec 2019. Due to a protection from abuse filed against my then-roommate, Osprey Cove allowed me to remove myself from the lease (and I signed paperwork stating this in their office and my roommate also signed off on this.) I moved out March 2020. Two weeks ago I received an email from a collection company stating I owed them over $1600.00. I immediately called their office asking what was going on since all rent was paid and current when I left. They told me they would have to manually pull paperwork since they were bought out and on a new computer system. They promised to call back within three days. They never did so. I've called and left multiple messages with no response. This is now also on my credit report. I do not owe them ANYTHING and want this resolved and fixed with the credit agency.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.